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Customer Insight and
Engagement Platform

Hive enables marketers to increase the value of their customers through guided and personalised engagement across multiple channels and devices.

Capabilities

High-level capabilities of Hive

Customer Data Platform

A unified profile for each customer that includes all known information

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Multi-Channel Engagement

Listen and respond wherever the conversation takes you

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Data Intelligence

We fetch and categorise your data so you don't have to

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Audience Management

Define audiences using all the data at your disposal

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Customer Journey Automation

Instantly engage and track customer journeys in any channel

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Visual Analytics

Graphical tools to build better outcomes

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Customer Data Platform

Hive collects and combines all of your customer details so that your messages are compliant, personal and relevant.

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Hive collects and combines all of your customer details so that your messages are compliant, personal and relevant.

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Visual Analytics

Hive illustrates your customer behaviour and leads you to interesting segments rather than leaving you to guess who they are.

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Hive illustrates your customer behaviour and leads you to interesting segments rather than leaving you to guess who they are.

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Journey Automation

Drag-and-drop sequencing of messages, with each customer's experience personalised based on their engagement.

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Drag-and-drop sequencing of messages, with each customer's experience personalised based on their engagement.

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We were astounded with the superb results achieved by this one simple focused activity. We have traditionally spent a lot on advertising with paid search marketing to help us maintain our targets and occupancy levels. The job will be more efficient now and our budgets should go a lot further, adding value at both the beginning and end of the funnel.

Tim Rees | CEO

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