Replacing BlueVenn? Find out why we're the best alternative.
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Replacing BlueVenn? Find out why we're the best alternative.
Join up your messages into a goal-orientated journey
Features
Key features of our Customer Journey Automation
1
Accelerate actions
Start running immediately and customise as you go:
- Curate high impact customer journeys with our intuitive workflow designer
- Import and customise best practice templates from business experts
- Quickly change events, triggers and messaging
- Easily create control groups, split A/B or multivariate message testing
2
Connect with customers
Engage throughout the customer journey:
- Reach out and discover more of your target group
- Track all customer channels including email, social and messaging
- Set triggers for offline interactions including telephone, SMS and direct mail
- Intuitively communicate with customers on channels they choose and use
- Build-in system pauses allowing customers to evaluate your sales offers
3
Automated intelligence
Be smarter with automation:
- Real-time automated responses to triggered events
- Anticipate events before they happen with predicted behaviour models
- Automatically grow emphatic engagement with your customer
- Manage your whole marketing programme, not just a campaign
4
Improve marketing efficiency
Spend less time thinking and more time doing:
- Evaluate and change strategies quickly
- Discover new behaviours helping you build a bespoke marketing approach
- Continually improve your performance
- Shift from untargeted, batch campaigns to real-time life-cycle marketing
- Deliver instant results and detailed reports
Capabilities
High-level capabilities of Hive
Customer Data Platform
A unified profile for each customer that includes all known information