Analysis and reporting of all your customer data to help you make informed decisions
Features
Key features of our Visual Analytics
1
Drag and drop interface
Follow your train of thought with our easy-to-use analytics interface:
- Flexible analytical tools, including integrated venn diagrams, timelines and charts help you follow the data
- Save your templates for future use without re-working
2
Tables & charts
Identify trends and segments with pivot tables across all your data:
- Cross tabulate purchase data and delve deeper to understand buying behaviour
- Compare different channels and categories spotting new customer trends and hidden segments
- Apply thematic shading for stand-out hot spots for further action
3
Venn diagrams
Visualise consumer, purchase and engagement overlaps:
- Drag and drop audiences together to see 'count' and 'percentage' overlaps
- Analysis made simple with actionable segments at your fingertips
- Filter the display with variable parameters
4
Maps
Map your customers by location:
- Classify or identify individuals based on where they live
- Select an audience straight from the map
- Promote events based on distance to location
5
Dashboards and reporting
Stay ahead with instant access to key metrics and reports:
- Use out-of-the-box management reports, or design your own, tailored to your key metrics
- Easily share your marketing metrics using PowerBI, Excel, Tableau, and Google Sheets
- Continually improve your performance by monitoring every available detail
- Shift from targeted campaigns to life-cycle marketing
6
Audience profiling
Test the drivers of customer behaviour:
- Find out what makes your best customers different
- Discover what impacts responses to different channels
- Create stand-out Personas that you can target differently
Capabilities
High-level capabilities of Hive
Customer Data Platform
A unified profile for each customer that includes all known information